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Liberty University Online Grade Appeals

Policy Information

Issuing Office

Registrar's Office

Affected Parties

Students

Policy Language

Liberty encourages students to have open and respectful communication with their professor to resolve any concerns regarding individual course assignment grades and/or the final grade for the course. 

Criteria for Appeal:
Only final posted grades may be appealed beyond the professor.  Appeals are accepted only when the grade assigned conflicts with:

  • The published grading rubrics for the course assignments
  • Written communication (e.g., email, announcements, etc.)
  • Calculation error on an assignment (resulting in a change to the final grade).

Appeals, other than those mentioned above, will not be reviewed.

The student must provide written documentation that demonstrates the occurrence of one or more of the above grounds for appeal.  Documentation may be in the form of email correspondence, graded assignments, proof of timely submission, etc.

Appeal Process:
A student wishing to appeal a final grade must submit the appeal to his/her professor and seek to resolve the situation with them. If the student wishes to appeal further he/she must follow the process outlined below:

  1. Within 30 calendar days of the end of the term, the student may submit a written appeal to the Online Chair/Chair, but should do so through Liberty University Online Advising. The student must include the information required above. The Online Chair will consult with the instructor and review the student's written appeal. The Online Chair will then notify Liberty University Online Advising, the instructor and the student of his/her decision.
  2. If the student has additional support for his/her appeal, the student may submit a written appeal to the Online Associate Dean, through Liberty University Online Advising after receiving the decision by the Online Chair. This written appeal must be received by Liberty University Online Advising within 5 business days of the Online Chair’s email. The Online Associate Dean will review the student's appeal, as well as any information provided by faculty member. When a decision has been reached, the Online Associate Dean will notify Liberty University Online Advising, the Online Chair, the faculty member and the student.
  3. If the student has additional support for his/her appeal, after receiving the decision by the Online Associate Dean, the student may submit a written appeal to the Online Academic Dean through Liberty University Online Advising. This written appeal must be received by Liberty University Online Advising within 5 business days of the Online Associate Dean’s email. The Associate Dean will review the student's appeal, as well as any information provided by faculty member.  When a decision has been reached, the Online Academic Dean will notify Liberty University Online Advising, the Online Associate Dean, the Online Chair, the faculty member, and the student.  The Online Academic Dean’s decision is final.

Policy Rationale

To provide students with clear expectations and instructions in regard to the grade appeal process.

Definition of Glossary Terms

None specified

Procedural Information

Procedures

None specified

Sanctions

None specified

Exceptions

None