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Research Assistance Policy

Policy Information

Issuing Office

Jerry Falwell Library

Affected Parties

Jerry Falwell Library employees and customers needing research assistance

Policy Language

The Research and Instruction department assists customers with their information needs, which includes helping customers to find the best information available as well as teaching them how to search, evaluate, and use sources in an ethical and legal manner.

The Research and Instruction librarians and Research Consultant staff, in accordance with a core competency of Liberty University, will teach library customers how to access, evaluate, and use resources in order to become information literate and independent researchers. They will not do the research for the customers.

Policy Rationale

The Learning Outcomes for the Core Competency of Information Literacy were updated by the CGS Info Lit Core Competency Committee. This change to the learning outcomes for the Jerry Falwell Library is a reflection of the change within CGS. Also, the job titles of library faculty and staff have changed from Research Assistance Librarians to Research and Instruction Librarians and from Online Research Assistants to Research Consultants.

Definition of Glossary Terms

Information Literacy: Liberty University has defined Information Literacy with the following Learning Outcomes. The student will be able to:

  1. Determine the nature and extent of information needed
  2. Discover and evaluate information
  3. Access and use information legally and ethically
  4. Use information effectively to accomplish a specific purpose

Information Literate: A person who continually uses and develops their Information Literacy skills and abilities.

Procedural Information


The Research and Instruction librarians and Research Consultant staff interact with customers in a variety of settings to provide research assistance instruction strategically at customers’ points of need, including:

  • Through classroom instruction.
  • Through various virtual and physical methods to provide research assistance to residential and online customers one-on-one.
  • Through the Learning Commons setting, where they encounter customers who seek information around the library.
  • Through comprehensive and extensive research consultations.


None specified



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