Issuing Office

Financial Aid

Affected Parties

Students

Policy Language

Complaints Process to the Office of Inspector General

Anyone suspecting fraud, waste or abuse involving U.S. Department of Education funds or programs should contact the Inspector General's Office.

http://www2.ed.gov/about/offices/list/oig/hotline.html

Policy Rationale

This policy is in place to ensure the proper use of federal funds.

Definition of Glossary Terms

Title IV: The portion of the Higher Education Act (see HEA) that includes most of the federal financial aid programs.

Procedures

Submit your online complaint information at: http://www2.ed.gov/about/offices/list/oig/hotline.html

1. Call the OIG Hotline's toll-free number 1-800-MIS-USED (1-800-647-8733). Hotline Operators take calls during the hours of Monday and Wednesday 9:00 AM until 11:00 AM, Eastern Time; Tuesday and Thursday, 1:00 PM until 3:00 PM, Eastern Time except for federal holidays.
2. Download a hardcopy of the special complaint form, (https://www2.ed.gov/about/offices/list/oig/oighotline.pdf) complete, and mail to:

Inspector General's Hotline
Office of Inspector General
U.S. Department of Education
400 Maryland Avenue, S.W.
Washington, D.C. 20202-1500

Fax: (202) 245-7047

Your report may be made anonymously or in confidence. To report suspected fraud, waste or abuse involving other Inspector General agencies, click this link for a directory: https://www.ignet.gov/content/inspectors-general-directory  

Sanctions

None specified

Exceptions

None

Date Approved

35/1611/20202022