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Section: Financial Aid
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Submitting Complaints of Fraud, Waste, and Abuse to the Office of Inspector General

POLICY DEVELOPMENT

Policy Name:Submitting Complaints of Fraud, Waste, and Abuse to the Office of Inspector General

Issuing Office:

Financial Aid Office

Policy Author:

Vice President of Student Financial Services

Contributing Offices:

NA


Affected Parties:

Students

Location where Existing Policy can be Viewed:

http://www.liberty.edu/index.cfm?PID=19260

Complete Wording of New or Revised Policy:

Complaints Process to the Office of Inspector General

Anyone suspecting fraud, waste or abuse involving U.S. Department of Education funds or programs should contact the Inspector General's Office.

http://www2.ed.gov/about/offices/list/oig/hotline.html


Policy Rationale:

This policy is in place to ensure the proper use of federal funds.

SACS Criteria:

The Principles of Accreditation: Federal Requirements – 4.7

Other Regulatory Criteria:

U.S. Department of Education

Definition of Glossary Terms:

Title IV: The portion of the Higher Education Act (see HEA) that includes most of the federal financial aid programs.

Policy Keywords:

Appeal, Abuse, Misuse, Aid, Fraud, Waste, Complaint

Implementation Description:

This policy is implemented through the Office of Inspector General.  Students are also notified of this process through the annual consumer information email that is sent out by the Financial Aid Office and is tracked in Banner.

PROCEDURES FOR IMPLEMENTATION AND REVIEW

Policy Administrators:

Financial Aid Office

Policy Review Cycle:

Annual

Procedures:

Submit your online complaint information at: http://www2.ed.gov/about/offices/list/oig/hotline.html

  1. Call the OIG Hotline's toll free number 1-800-MIS-USED (1-800-647-8733). Hotline Operators take calls during the hours of Monday and Wednesday 9:00 AM until 11:00 AM, Eastern Time; Tuesday and Thursday, 1:00 PM until 3:00 PM, Eastern Time except for holidays.
  2. Download a hardcopy of the special complaint form, (https://www2.ed.gov/about/offices/list/oig/oighotline.pdf) complete, and mail to:

Inspector General's Hotline
Office of Inspector General
U.S. Department of Education
400 Maryland Avenue, S.W.
Washington, D.C. 20202-1500

Fax: (202) 245-7047


Your report may be made anonymously or in confidence. To report suspected fraud, waste or abuse involving other Inspector General agencies, click this link for a directory: https://www.ignet.gov/content/inspectors-general-directory  

Sanctions:

NA

Exceptions:

NA

Other Policy Link Locations:

http://www.liberty.edu/financeadmin/financialaid/index.cfm?PID=21792


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