188.8.131.52 Student Complaint Resolution Process
Liberty University accepts the State Council of Higher Education for Virginia (SCHEV)'s oversight in resolving student complaints from students taking distance education under the aegis of the State Authorization Reciprocity Agreement (SARA).
This is a state regulated policy that ensures Liberty University is compliant with the complaint resolution process through SCHEV.
Definition of Glossary Terms
Once a student has exhausted all complaint/grievance resources at the university and the complaint remains unresolved, the student may file a formal complaint with SCHEV https://form.jotform.com/61675518201150