CSER Student Policy
Students, Staff, Faculty, external organizations and representatives
In order to fulfill Christian/Community Service (CSER) graduation requirements, students should read the policies outlined in these four areas: I) Criteria, II) Enrollment and Participation, III) Evaluation & Credit, IV) CSER Course and Organizations, and Section V) Special Policies.
2. Organizations must be one of the following:
3. Organization representatives must complete a CSER contract to be an approved supervisor.
4. Each student must serve under one supervisor, and the service must not occur in a private residence.
5. The student and supervisor must complete the CSER registration and evaluation process in order for the student to receive credit.
*Students are ineligible to receive CSER credit with organizations or departments at which they are employed.
Exceptions to these restrictions must receive prior approval from LU Serve. Without prior approval, a student’s CSER may be denied or cancelled.
2. A CSER must fit within the framework and purpose of LU Serve, which may include any, or all, of the following:
3. LU Serve partners with organizations who align with Liberty University’s core theological and moral beliefs. Students will not be permitted to earn CSER credit with any organization that LU Serve determines does not meet this standard.
2. Earning CSER through an internship
3. Earning CSER through an academic course.
II. Enrollment and Participation
2. Students must obtain approval from their CSER supervisor before registering or dropping a CSER.
3. CSER registration occurs through the online CSER Dashboard, which may be accessed through LU Serve’s website.
4. Each CSER requires a minimum of 20 hours of volunteer service. Some organizations and supervisors may require more than the minimum. If so, they are required to inform the student in advance.
5. If a student fails to serve a minimum of 20 hours, no credit will be given. Hours served during one term may not be applied toward a CSER in another term.
2. Students must complete their service hours within the term they registered and with the organization and supervisor they registered. Students are not permitted to complete a CSER with multiple organizations or supervisors. Each CSER must be completed with one organization and one supervisor. Switching from one supervisor to another within an organization requires approval from LU Serve.
3. The dates for each term mirror the Registrar’s academic calendar.
4. Fall Semester
5. Spring Semester
6. Summer/Winter Terms
C. Enrolling in Multiple CSERs
2. Students may not earn more than two CSER credits with the same organization and supervisor in a single term.
3. Students may count these CSER credits toward any semester. Students should contact their academic advisors to ensure they are fulfilling all graduation requirements. Students may also check their DCP audit.
D. Additional Hours and Fees
2. LU Serve also recognizes that organizations may incur additional costs by offering CSER opportunities. If so, these organizations are permitted to charge a small fee to offset their additional costs for training or supervision. If the organization chooses to charge a fee, the organization must first receive approval from LU Serve, and the fee must be stated clearly in the organization's CSER description. The organization is required to give students advance notice of any fees they will incur. Charging a fee without prior approval from LU Serve or failing to disclose the fee could result in removal from the CSER program.
III. Evaluation and Credit
2. By the end of each term, students must log their hours and complete a self-reflection. Students will do this through the online CSER Dashboard.
3. Once students complete the self-reflection, supervisors will complete an evaluation and assign a grade. Supervisors will do this through the online Supervisor Dashboard.
4. Once the grade is assigned, students will electronically sign the evaluation form acknowledging the supervisor’s comments and grade. After the form is signed, a grade will be posted to the student’s transcript.
B. Grading and Transcripts
2. A supervisor may assign a grade of “F” if the student serves less than 20 hours or provides dissatisfactory service. LU Serve will automatically assigned a grade of “F” if a student does not complete the evaluation process by the final grade deadline. If a student receives a grade of “F,” the CSER registration will not count toward the student’s graduation requirement but will remain on his or her transcript. The student may remove the “F” by: (1) dropping the CSER (with the approval of the supervisor); (2) completing the evaluation process and having the grade updated; or (3) using the repeat policy.
C. Repeat Policy
D. Credit for Unregistered Service
2. The service hours must meet all CSER requirements and receive approval from LU Serve. Students will be charged a $10 fee for late registrations.
3. Students cannot receive credit for service they performed prior to matriculation as an undergraduate student. CSER credit may only be awarded for service performed after matriculation. For example, an incoming student cannot earn CSER credit for service performed during the summer prior to matriculating in the fall semester.
E. Post-Graduation CSER Requirement
2. For each CSER credit needed, the student must serve a minimum of 20 hours of volunteer service.
IV. CSER Codes and Organizations
A. Pre-Approved CSER Codes
2. Organizations with pre-approved CSER codes have an established relationship with LU Serve and provide regular opportunities for students to serve. If students do not find a suitable service opportunity among these organizations, they may request approval for another organization through a CSER 279 – Church Extension or a CSER 399 – Special Project.
3. Organizations that supervise ten or more students for two consecutive semesters are eligible for a pre-approved CSER code. They must supervise at least five students per semester to maintain this eligibility.
4. Service-Learning courses are exempt from this policy and may apply for a pre-approved code without the minimum of five students. However, Service-Learning courses are reviewed on an annual basis.
B. CSER 279 - Church Extensions
2. LU Serve will request a doctrinal statement from the prospective church. Any church or religious organization that is considered by LU Serve to be outside the stream of traditional evangelical orthodoxy with respect to doctrine or ethics will not be permitted as a valid CSER site.
3. The organization is expected to respect the doctrinal and ethical positions of Liberty University.
C. CSER 399 - Special Projects
2. Special projects encompass any non-profit organization that is not a pre-approved organization and does not fall under CSER 279 – Church Extension. This may include either other religious organizations, non-profit organizations, or exceptions.
3. Each organization and student registration must meet the minimum CSER requirements.
4. Organizations are required to provide documentation of their 501(c)(3) status or state equivalent. Exceptions will be considered on a case-by-case basis.
V. Special Policies
A. BWVW 101/102 and RLGN 105
2. As of Fall 2017, BWVW 101 and 102 are no longer available. Students who have successfully completed each of these courses will receive one CSER credit for each course. Residential students enrolled after the Fall 2017 semester may be required to complete RLGN 105, which replaced BWVW 101 and 102. Students will not receive any CSER credit for completing RLGN 105. Therefore, all new residential students who are enrolled at full-time status are encouraged to register for CSER in their first semester.
B. Student Leadership
2. The CSER minimum of 20 service hours must exceed any hours these roles require for a student scholarship.
3. No student leader may receive double CSER credit for their service.
4. Student leaders are approved and selected by Residence Life and LU Shepherd respectively. Resident Directors supervise Resident Assistants, and Senior Resident Shepherds supervise Resident Shepherds and Community Group Leaders.
C. Student Clubs
2. The CSER supervisor must be the club's faculty or staff advisor of record. Students must register the club advisor's name as their CSER supervisor.
3. Club officers may earn CSER credit under the following guidelines:
4. Club members may earn CSER credit under the following guidelines:
D. LU Send and LU Send Now
2. In a standard CSER course, students must complete a minimum of 20 hours of service with one organization in one term. In relation to LU Send and LU Send Now travel, students must meet the following criteria:
3. The CSER supervisor will evaluate the student’s service hours and essay and assign a grade.
4. In order to earn double credit for LU Send trips, a student must serve a minimum of 30 hours on location in addition to completing the pre-trip training and post-trip essay.
5. Students may not earn academic credit and CSER credit on the same LU Send trip without prior approval from LU Serve.
E. Service-Learning: Earning CSER Credit in an Academic Course
2. Students should consult faculty members for Service-Learning opportunities. Faculty should work with LU Serve to have their Service-Learning projects approved for CSER credit.
3. Service-Learning CSER credit requires a minimum of 20 hours of service divided between three categories: Pre-Reflection assignments, Serving with a community partner, Post-Reflection assignments.
4. The faculty member must agree to be a CSER supervisor.
The purpose of this policy is to inform students of their responsibilities with respect to their CSER graduation requirement. Students are required to abide by this policy in order to successfully complete CSER.
Definition of Glossary Terms
Add Request: A pending task in the supervisor dashboard when a student has requested to register for CSER.
CSER: Christian/Community Service
CSER codes: A course code assigned to each organization that appears on the student’s transcript.
CSER 279-001: A generic CSER code for all churches that are not a pre-approved CSER opportunity.
CSER 399-001: A generic CSER code for all organizations (except churches) that are not a pre-approved CSER opportunity.
Drop Request: A pending task in the supervisor dashboard when a student has requested to drop a CSER.
Organization: An approved place through which students fulfill their service requirement.
Pending Evaluation: A pending task in the supervisor dashboard when the supervisor must evaluate the student and assign a grade.
Supervisor: A representative of the organization that has agreed to oversee student service hours, provide mentorship and guidance, and complete evaluations at the end of each term.
Student Dashboard: An online platform where students manage their CSER registrations.